Victory996 Privacy Policy

1. Introduction

Victory996 ("we", "the platform") operates as a trusted online gaming platform that values the privacy of every member. This Privacy Policy explains how we manage your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable regulations.

This policy applies to all users accessing victory996.org, the victory996 mobile app, and all related services we offer. By using our platform, you agree to the data collection and usage practices described in this document.

2. Personal Data We Collect

We collect two main types of data from our members:

Data you provide directly:

• Full name, date of birth and gender
• Email address and phone number
• Current residential address
• Identity documents (national ID, passport) for KYC verification purposes
• Bank account details and payment methods for processing deposits and withdrawals
• The username and password you set

Data collected automatically:

• IP address and device information
• Browser type and version
• Usage data such as pages visited and time spent
• Transaction records and betting history
• Geolocation data (country/region only)
• Login and session activity logs

3. How We Collect Data

Your personal data is collected through the following methods:

• Registration form – when you create a new account at victory996.
• KYC Process – when you upload identity verification documents.
• Financial transactions – when you make a deposit or withdrawal.
• Platform usage – via cookie technology and server logs while you use our services.
• Support communications – when you contact our customer support team via live chat.
• Surveys & feedback – when you voluntarily participate in surveys or feedback programs.

4. Purpose of Data Use

We use the personal data collected solely for legitimate and necessary purposes, as follows:

5. Data Sharing with Third Parties

Victory996 does not sell or disclose your personal data to third parties except in the following situations:

• Payment service providers – to process your deposits and withdrawals securely. All our providers are bound by strict confidentiality agreements.
• KYC service providers – to verify your identity for compliance purposes.
• Government authorities – when required by law or a valid court order in Malaysia.
• Regulatory authority – to comply with reporting requirements related to the platform's operating licence.
• IT infrastructure providers – for server hosting and maintenance, subject to strict data protection agreements.

6. Data Storage & Retention Period

Your personal data is stored on fully encrypted secure servers. Retention periods depend on the type of data:

• Active account data – retained for the duration your account remains active at victory996.
• Financial transaction records – retained for a minimum of seven (7) years in compliance with anti-money laundering legal requirements.
• KYC documents – retained for five (5) years after account closure or as required by regulators.
• Support communication logs – retained for two (2) years for reference purposes.
• Cookie & server log data – retained for between 30 days and 12 months depending on data type.

Once the retention period expires, data will be securely deleted or anonymised in accordance with our integrated data deletion procedures.

7. Cookies & Tracking Technologies

Victory996 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. We use several types of cookies:

• Essential cookies – required for core platform functions such as login sessions. Cannot be disabled.
• Performance cookies – to collect information on how you use the platform and help us make improvements.
• Functional cookies – to save your preferences such as language and display settings.
• Security cookies – to detect suspicious activity and protect your account.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality.

8. Data Security

We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption at rest for sensitive files
• Multi-layered firewall and intrusion detection system
• Two-factor authentication (2FA) for account login
• Regular security audits by internal security teams and independent third parties
• 24/7 monitoring by our cybersecurity team
• Regular data security training for all staff who handle member data

9. Your Rights

As a victory996 member, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our support team via live chat on the platform. We will process your request within 14 business days. Please note that some requests may be subject to review due to mandatory legal data retention requirements.

10. Children's Data

The victory996 platform is not intended for individuals under the age of 21. We do not knowingly collect personal data from minors or individuals below the applicable age limit.

If we discover that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the associated account. If you have information regarding such a matter, please contact us immediately.

11. Privacy Policy Amendments

Victory996 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or service improvements. Any amendments will:

• Updated on this page with a new "Last Updated" date
• Notified to members via in-platform notifications or email (for significant changes)
• Takes effect at least seven (7) days after notice is given

Continued use of the victory996 platform after the notice period is considered your acceptance of the amended policy.

12. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact our Data Protection Officer via:

• Live Chat – available 24 hours a day on the victory996 platform
• Email – [email protected] (displayed as plain text; not clickable)
• Support Page – via the FAQ us